Our Badges

Why These Badges Matter

We display these badges to give you confidence when shopping with us. They represent our core values: protecting your purchase, supporting handmade and fair trade craftsmanship, and ensuring your complete satisfaction. These aren't just icons — they're promises we stand behind with every order.

At Ibarra Imports, we believe in quality, authenticity, and exceptional service. Each of our handmade products is backed by our full commitment to you and the talented artisans who create them. The three badges you see on our homepage represent the promises we proudly stand behind:

Shipping Guarantee

If it arrives damaged, we make it right.
We want you to shop with complete confidence. If your order arrives damaged or broken, we take full responsibility. Whether it's a replacement or a refund, we’ll make sure you receive your item in perfect condition — as it was meant to be.

100% Handmade & Fair Trade

Every piece has a story.
All of our products are handmade by skilled Mexican artisans using traditional techniques passed down through generations. We work directly and ethically, following fair trade practices to ensure every artisan is paid fairly for their craftsmanship. When you shop with us, you're supporting culture, tradition, and community.

Satisfaction Guaranteed

Your happiness matters to us.
If for any reason you're not completely satisfied with your order, just reach out to us. We're here to help and will work with you to find the best solution — whether that’s a return, exchange, or personalized support. We’re not happy until you are.

Every order you place with us is more than a purchase — it’s a connection to the heart of Mexican culture and craftsmanship. Thank you for being part of our story.